Virgin Balance Check KSA: How to Check Your Virgin Mobile Credit?
To check your Virgin balance in Saudi Arabia, dial *102# from your Virgin Mobile SIM and your credit appears on screen within seconds, free and with no internet needed. The same code also shows your remaining data. This applies to Virgin Mobile, the Saudi telecom operator, and is separate from Virgin Money, an unrelated UK bank.
Do This Next:
- Open your phone dialler
- Dial *102# and press the call button
- Your Virgin Mobile balance appears on screen within seconds
Virgin Mobile Balance Codes at a Glance
| Function | Code or Action | Notes |
|---|---|---|
| Check credit balance | *102# | Free, works with zero balance |
| Check data balance | *102# | Same code covers both |
| Transfer credit to another Virgin number | *103#, then 1 | Default PIN 1234, SAR 5 to 50, SAR 0.5 fee |
| Send a “please call me” message | *104# | Free, recipient gets an SMS |
| Check your Virgin Mobile number | *106# | Number appears on screen instantly |
| Recharge your balance | *101* followed by voucher number | See our full recharge guide |
| Customer service | 1789 | Free from any Virgin Mobile SIM |
Source: Virgin Mobile official website and cross-verified network data | Verified: July 2026
Pro Tip: Save your balance figure by checking *102# right before a long call or a trip where recharging may not be convenient, since the code works even with no internet connection at all.
Method 1: Check Your Virgin Balance With *102#
- Open your phone’s dialler app
- Dial *102#
- Press the call button
- Your remaining credit balance appears on screen within seconds
This code is free, works on any phone, and returns a result with zero balance on the account. It works on both prepaid and postpaid Virgin Mobile lines.
Method 2: Check Your Virgin Data Balance
Unlike some other Saudi operators that use separate codes for credit and data, Virgin Mobile uses the same code for both.
- Dial *102#
- Press the call button
- Your response includes your remaining internet data alongside your credit balance
If you prefer a visual breakdown instead of a text response, the Virgin Mobile app shows the same data figure under its usage dashboard.
Method 3: Virgin Mobile App
- Download the Virgin Mobile KSA app from the Google Play Store or Apple App Store
- Log in with your Virgin Mobile number
- Your balance and remaining data appear on the home screen
The app works over Wi-Fi or mobile data, which makes it the most reliable method when travelling outside Saudi Arabia, since USSD codes like *102# only function on the Virgin Mobile network inside the Kingdom.
Method 4: Call the Helpline
Dial 1789 from your Virgin Mobile SIM and follow the automated voice prompts to hear your balance, or ask an agent directly. This is Virgin Mobile’s official support line, confirmed directly on their website.
Virgin Mobile Is Not Virgin Money
If your search also turned up results about a “Virgin” credit card, a card checker, or UK customer support, that content is describing Virgin Money, a retail bank in the United Kingdom. Virgin Money has no connection to Virgin Mobile Saudi Arabia beyond sharing the Virgin brand name under separate licensing arrangements. Virgin Money does not offer telecom services in Saudi Arabia, and Virgin Mobile does not offer banking or credit card products.
If you are checking a Saudi prepaid SIM balance, *102# and the methods above are what you need. UK banking support numbers, credit score checks, and card balance tools have no application to a Virgin Mobile SIM in Saudi Arabia.
How to Transfer Virgin Mobile Credit?
If you have spare balance and want to share it with another Virgin Mobile number:
- Dial *103# and press call
- Press 1 to transfer credit
- Enter the recipient’s mobile number
- Enter the amount to transfer
- Enter your Credit Transfer PIN, the default is 1234 if you have not changed it
- You receive a confirmation SMS once the transfer completes
Transfers have a minimum of SAR 5 and a maximum of SAR 50 per transaction, and a transfer fee of SAR 0.5 applies. You can also transfer credit through the Virgin Mobile app under the credit transfer option, without needing to remember your PIN.
Recharging Your Balance
Once your balance runs low, you can top up by voucher code, through the app, by SADAD, or by calling the helpline. For the complete walkthrough of every recharge method, see the Virgin Mobile recharge code guide.
About Virgin Mobile in Saudi Arabia
Virgin Mobile Saudi Arabia has been recognised by the Communications, Space and Technology Commission for having one of the lowest customer complaint rates of any mobile operator in the Kingdom, according to Virgin’s own company profile. The operator is run by Beyond One Saudi for Telecommunication LLC, which also operates the Friendi mobile brand in Saudi Arabia.
New subscribers can choose their own six-digit number after the 057 0 prefix where available, a feature not commonly offered by other prepaid operators in the Kingdom.
Troubleshooting: When *102# Does Not Respond
| Problem | Fix |
|---|---|
| No response after dialling | Check you have signal and retry in an open area |
| Balance seems incorrect | Wait a minute and retry, since a recent recharge or transfer may not have posted yet |
| Code fails while roaming | Use the Virgin Mobile app over Wi-Fi or local data instead |
| Still not working | Call the helpline on 1789 |
Frequently Asked Questions
What is the Virgin balance check code?
Dial *102# from your Virgin Mobile SIM. It is free and shows your credit instantly, even with zero balance.
What is the Virgin Mobile balance check code specifically?
The same code, *102#, applies to both prepaid and postpaid Virgin Mobile lines in Saudi Arabia.
How do I check my Virgin data balance?
Dial *102#. The same code that shows your credit also returns your remaining data.
How do I check my Virgin SIM balance without the app?
Yes. Dial *102#, or call the helpline on 1789. Both work without installing anything.
Is Virgin balance check the same as Virgin Money?
No. Virgin Mobile is a Saudi telecom operator. Virgin Money is an unrelated UK bank. The *102# code applies only to Virgin Mobile SIMs.
How do I transfer Virgin Mobile credit to another number?
Dial *103#, press 1, then follow the prompts. The default PIN is 1234, and transfers range from SAR 5 to 50 with a SAR 0.5 fee.
Does *102# work with zero balance?
Yes. The code is completely free and works with no credit on the account.
What is Virgin Mobile’s customer service number?
1789, free from any Virgin Mobile SIM and confirmed directly on Virgin Mobile’s official website.
Last verified: July 2026
Reviewed by: KSA Content Team
Source: Virgin Mobile official website (virginmobile.sa); Virgin company profile (virgin.com); cross-verified network data
Virgin Mobile codes and services are subject to change. Contact Virgin Mobile on 1789 or visit virginmobile.sa to confirm current details.
