Diversity & Inclusion Policy

Last updated: 31 October 2026

KSA Guides is read by people from many countries who live, work or travel in Saudi Arabia. This policy sets out how we try to make the site useful and fair for all of them.

1. Who we write for

Most of our readers are expatriate workers and their families, alongside Saudi nationals, visitors and employers. They arrive from South Asia, the Philippines, Egypt, Sudan, Yemen, Jordan, Africa, Europe and elsewhere, with very different levels of English, different legal situations and very different budgets. We write for all of them, not only for readers in well-paid professional jobs.

2. Language and tone

  • We write in plain English and explain terms such as Iqama, Huroob, Muqeem, Nafath and Kafala the first time they appear, because many readers meet them for the first time at the moment they need them.
  • We avoid idioms and figures of speech that do not translate well.
  • We describe people by what is relevant to the task — a worker, a dependant, a visitor, an employer — and not by nationality or ethnicity when it has no bearing on the procedure.
  • We do not use language that treats low-paid workers as less entitled to clear information, or that treats any nationality as a problem to be managed.

3. Coverage

Procedures in Saudi Arabia often differ by visa type, profession, employer and nationality. Where a rule applies differently — for example to domestic workers, to dependants, to GCC residents or to holders of certain visas — we say so rather than describing only the most common case. Where a reader may need an employer, a sponsor or an authorised office to act for them, we say that too, because knowing who has to take a step is often the hardest part.

4. Accessibility

We aim to keep the site usable on low-end phones and slow connections, which is how a large share of our readers browse. That means readable type, clear headings, tables that can be scrolled, descriptive link text, meaningful image descriptions, and pages that stay light. Where a page falls short, we fix it when it is reported.

5. Who writes the site

KSA Guides is written and maintained by a named author, Roman Shah, rather than published anonymously. We draw on reader reports and on the experience of people who have been through these procedures, and we credit corrections that change a guide.

6. Telling us when we get it wrong

If something on this site is unclear, excludes a group of readers, or describes people in a way that is unfair, please tell us through the contact page. We treat that as a correction like any other and act on it.